Privacy Policy

Last updated on: 10/10/2025

Welcome to IndianGenz.store (“we”, “our”, “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

 Information We Collect

When you sign up, log in, or make a purchase on our website, we may collect the following personal information:

  • Full Name

  • Mobile Number and WhatsApp Number

  • Email Address

  • Shipping and Billing Address

  • Payment Details (processed securely through Razorpay)

This information is collected solely to process your orders, deliver products, and provide customer support.

 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience and analyze website traffic.
Our website uses:

  • Google Analytics for website performance tracking

  • Facebook Pixel for marketing and advertising optimization

You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

 Payment Information

All payments are processed securely through Razorpay Payment Gateway.
We do not store or have access to your full payment details such as credit/debit card numbers, UPI IDs, or bank credentials.

 Use of Third-Party Services

We work with third-party vendors and dropshipping partners to fulfill and deliver your orders.
These partners may receive limited customer details (name, address, contact number) necessary for shipping and order fulfillment.

 Use of Information

We may use your personal information for:

  • Processing and delivering your orders

  • Sending order confirmations and updates

  • Providing customer support via WhatsApp or email

  • Sending promotional offers, marketing messages, or product updates (only when you have given consent)

 Data Protection and Security

We take reasonable technical and administrative measures to protect your data against unauthorized access, misuse, or disclosure.
However, please note that no online platform can guarantee 100% security of data transmission over the Internet.

 Data Deletion Request

If you wish to delete, modify, or remove your personal information from our system, please contact us on WhatsApp with your registered number and account details.
Once verified, we will delete your data within 7 business days.

 Business Location

Indiangenz.store is based in Kolkata, West Bengal, India.
All data collection and usage practices comply with Indian data protection laws.

 Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
📱 WhatsApp Support: +91 90881 88150
📧 Email: help@indiangenz.store
🌐 Website: https://Indiangenz.store

 Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated “Last Updated” date.